See how you score against your competitors

Do you know how your website scores compared to your competitors? We measure it. With EEG and eye-tracking we compare the digital experience objectively, step by step through the journey.

Part of Happy Labs

Participant taking part in Neuro UX Benchmark research
Participant having an EEG headset fitted

A fair comparison. Right down to the feeling.

You want to make choices based on real data, not assumptions. So we measure how users experience your site, and your competitors'. We look at attention, cognitive load and emotion. That way you see not just what people do, but what they really feel.

  • Natural behaviour, objectively compared

    Users move through your site and your competitors’ on their own, without interruptions. The same task, the same participants, the same measurement. So the difference you see is real.

  • Eye-tracking and EEG

    Eye-tracking shows where attention goes, or what gets missed. EEG measures brain activity. Together they reveal what users feel, not just what they do.

  • Where the difference lies

    We see exactly where you score stronger or weaker than your competitor. Not as an average across the whole site, but per step in the journey.

A benchmark made to measure

With a Custom Benchmark you decide everything. Which competitors you compare, which flow participants go through and which questions you want answered. So you measure exactly what matters for your strategy.

You can benchmark against one competitor or ten. The lead time is similar to a regular Neuro UX Test: a few weeks.

Book an intro call
Researcher preparing a Neuro UX Benchmark

Open Benchmark

We compare the top 8 players in a market in exactly the same way. The same participants, the same tasks, the same measurements. So you get an objective comparison between you and your competitors.

  • HealthcareThis summer

    The first sector we map out in full. Join in and discover how you score in healthcare.

  • EnergyLater in 2026

    Players from the energy sector, measured the same way. Discover where the experience wins or loses.

  • RetailLater in 2026

    Players from the retail sector, measured the same way. Discover where the experience wins or loses.

How does it work?

  • Neuro UX Lab at Happy Labs

    1. We define the benchmark setup together

    Which competitors do we compare? Which flow do participants go through? What do you want to find out? Together we set the scope.

  • Participant having an EEG headset fitted

    2. Participants go through every site the same way

    Every participant gets the same task, in the same way. So the results are fairly comparable between you and your competitors.

  • Researcher observing live neuro data

    3. We measure attention, load and frustration per step

    EEG and eye-tracking show what users feel, not just what they do. Our researchers follow live where the difference lies.

  • Participant giving neurofeedback

    4. You get a clear report: who scores on what, and why

    Concrete insights per step in the journey, with practical advice. Ready to apply in your digital product.

UX Metrics in Brainpeek

From EEG data to UX Metrics

Our researchers turn it into clear insights, with psychological grounding and optimisations you can apply straight away. Every insight, recording and data point lives in our platform Brainpeek.

  • Joy

    We get to see which moments felt good for the user.

  • Attention

    We measure the mental effort it takes to use the site or app.

  • Frustration

    We see the frustration. That is how we find sticking points and can predict drop-off.

Want to know where you stand, compared with your competitors?

Our researchers are ready.